Section 1: General questions about the Support Match NB Website
What is Support Match NB and how does it work?
How can I increase matches to support people?
I haven't been matched with any support workers.
Is Support Match NB available to individuals/families outside New Brunswick?
Is there a fee to register?
How do I retrieve my password?
How do I delete my account?
Is my private information secure?
How do you complete a criminal record check through my local police/ RCMP?
How do I access Support Match NB in French?
Section 2: Individual/Family FAQ’s
Does Support Match NB screen support people?
How do I update my contact info?
How do I edit my job posting?
How long does my job posting remain active?
How do I find a support person?
Can a support person contact individuals/families?
Can I search the support worker database before I register?
I’ve never hired a support person before. Where can I find help with this process?
Section 3: Support Person FAQ’s
How do I search for jobs?
I am not getting matched with any job postings. Why is this?
I found a job posting that fits my profile. How do I contact the job posting owner?
Where can I find more information on being a support person?